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Measuring change

How campaigns learn from what did not work

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Photo: Families Belong Together - San Rafael Rally - Photo - 32 (28073379457) by Fabrice Florin from Mill Valley, USA (CC BY-SA 2.0), via Openverse

Not every campaign achieves its stated goal, and treating an unsuccessful effort purely as a failure to be forgotten wastes a genuine opportunity to understand what specifically did not work and why, which is often more instructive than analysing success alone would ever be, however uncomfortable that honesty feels.

Learning from an unsuccessful campaign requires the same honesty and rigour as evaluating a successful one, resisting the temptation to either dismiss the whole effort or to explain away disappointing results without genuinely examining the underlying reasons behind them in any real depth or detail, which is understandably uncomfortable but genuinely necessary work.

Campaigns and organisations that build a genuine culture of learning from setbacks, rather than treating them as something to move past quickly, tend to improve their strategy more reliably over time than those that only ever study what went well for them, missing half the picture entirely and repeating avoidable mistakes elsewhere.

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